I'm having the same problem

I would also like to know the answer to this.

OK got that figured out. Thanks!

When wanting to move a part or labor up or down in an RO or estimate using the mouse and ctrl does not work with 9.0.0.2400.

It is for Advance. I'll just wait it out.

I'm having problems with the top part of the Activant catalog being blank. It causes some of the buttons to be blank. The old First Call catalog is also the same way. This has been like this for at least a month. I called tech support but had to end the call after around 18 minutes. I just couldn't ...

Hi All,

Just though I'd chime in on this. It's typically a practice of the particular supplier. Some of them will treat anything in the network or DC as "in-store." While I have had discussions with certain vendors that I don't believe it's good business practice, we cannot ultimately dictate how ...

Parts Tech always shows in stock at our local store even if it at the warehouse when ordering parts after the parts have been added to the order. Am I doing something wrong?

I'll do it. We are one having a reset issue on both our computers. Very random and can go a while without it happening.

2 computers both logged in with different usernames after going since my last post today the one on the server just rearranged everything including putting hidden columns back. I know you already know about this issue and this doesn't help other than it helps me get some frustration out.

timbre4 wrote: Mon Mar 06, 2023 8:02 am That's what I would do. Your preferred screen layout can be the same (or similar) for both Users.

We did this. It has worked up till today. I turned the host on this morning and the WIP columns are all rearranged. The hidden columns are back on the screen. Columns are resized.

timbre4 wrote: Mon Mar 06, 2023 8:02 am That's what I would do. Your preferred screen layout can be the same (or similar) for both Users.

OK will do that. I'll let you know if I have anymore issues. Thank you.

Do each of the PCs with Manager SE have their own unique User profiles or are they using the same one? Are either of them displaying Default User?

We are a father, son shop. We only have one user setup and never log out of it. I just looked both say the same user. (My name)


Because more ...

We have 2 computers. Did an oil change this morning. Print ticket from host. Walk to car to do something, walk back to host all columns have rearranged and the hidden ones are also back. That's all the info I can think to give you.


Do each of the PCs with Manager SE have their own unique User ...

We have 2 computers. Did an oil change this morning. Print ticket from host. Walk to car to do something, walk back to host all columns have rearranged and the hidden ones are also back. That's all the info I can think to give you.

Upgrading to Windows 11 shouldn't be a problem for any of the stations, but there have been issues with upgrading from Windows 10 to Windows 11 on the host machine. We have seen many successful upgrades to Windows 11 as well as many failures to upgrade.


OK I'll stick with 10. No need to change ...

We have 2 computers running manager. Should we be upgrading to windows 11? Is it going to be an issue if we do? Eventually we will need to upgrade a computer and I assume it'll have Windows 11 on it when we do.

Just curious.

How do I see who I bought the part from when ordering through PartsTech when looking at customer history? I called tech support hoping to get some training on what I'm doing wrong and she honestly didn't know anything about it. I had her log into my computer to show her and I was told to use the ...

Are ordered parts now showing in the order parts window or is this a bug?

It rearranged everything. The hidden columns were added back to the WIP screen. Font size, colors did not change.