Customer service

nickscarcare · Post by **nickscarcare** » Fri Mar 13, 2026 6:41 am

We have been trying to call for 2 days now, usually sit on hold for 20 minutes or more. We need to update credit card, otherwise the fastest thing they will do is shut off our service. Can they call us?????

timbre4 · Post by **timbre4** » Fri Mar 13, 2026 8:55 am

Apologies, customer support is still backed up.

EDIT: I just saw your account # - I can ask that a call be made out to you to update CC on your account. This has been sent.

nickscarcare · Post by **nickscarcare** » Fri Mar 13, 2026 11:59 am

Thank you, yes have them call us please

nickscarcare · Post by **nickscarcare** » Tue Mar 17, 2026 11:09 am

Woo hoo we finally got ahold of them. Everything updated.

timbre4 · Post by **timbre4** » Tue Mar 17, 2026 11:16 am

nickscarcare wrote: Tue Mar 17, 2026 11:09 am Woo hoo we finally got ahold of them. Everything updated.

Thanks for the confirmation.

Customer service

Customer service

Re: Customer service

Re: Customer service

Re: Customer service

Re: Customer service